Terms and Conditions for Commercial Sales

1. Return Policy

Damaged or Defective Filters

If the filter is defective or flawed upon receipt and it’s been less than 15 days since delivery, please contact us to schedule a free return or exchange.

Return of Non-Custom Filters

Non-custom filters are eligible for return within 15 days after delivery, provided that the customer is responsible for a 20% restocking fee and all shipping costs associated with the order.

Return of Custom Filters

Custom or special-order items are not eligible for return.

2. Cancellations

If you wish to cancel your order please contact us as soon as possible with your order information. Note that once the order has been received by the shipping carrier, our general Return Policy will take effect.

If your order is for custom filters and we have already processed the order, you will not be able to cancel the order and you are not eligible for a refund.

Returned Check Fees

A fee of $100 will be charged for any checks returned due to insufficient funds.

3. Credit Card Fee

A processing fee of 3.5% will be applied to all payments made by credit card.

4. Warranty

Filter King LLC warrants that its air filters (the "Product") will be free from defects in materials and workmanship under normal use and service for 30 days from the date of purchase (the "Warranty Period"). This warranty applies only to air filters purchased directly from Filter King or an authorized distributor.

Warranty Exclusions

This warranty does not cover:

1. Damage caused by improper installation, misuse, or abuse of the Product.

2. Damage resulting from the use of the Product in environments with abnormal levels of dust, pollutants, or other contaminants.

3. Normal wear and tear or deterioration of the Product.

4. Products that have been altered, modified, or repaired without the prior written consent of Filter King.

5. Any incidental or consequential damages, including but not limited to loss of property, income, or business.

Warranty Remedies

If a defect is confirmed within the warranty period, Filter King will, at its discretion, do one of the following:

1. Replace the defective Product with a new air filter of the same model.

2. Issue a refund for the purchase price of the Product.

Limitation of Liability

Filter King’s liability under this warranty is limited to the replacement or refund of the Product, as specified above. Filter King is not liable for any other damages, including, but not limited to, labor costs, consequential damages, or any other costs associated with the replacement or repair of the Product.

5. Default

If customer fails to meet the terms of this agreement, Filter King can seek any legal remedy available under Florida law, including forcing the performance of the agreement. Any delay or partial use of rights does not waive the right to use them fully in the future.

If customer defaults or breaks the contract, Filter King can recover reasonable attorney's fees and costs to enforce this agreement.

6. Venue and Governing Law

The parties agree that any dispute arising between the customer and Filter King LLC, or any lawsuit involving a Purchase Order, shall be subject to jurisdiction and venue in Miami-Dade County, Florida. This agreement shall be governed by and construed in accordance with the laws of the State of Florida.

7. Communications and Notices

The parties may communicate via mail or email. However, any notice required to be given pursuant to this agreement must be in written form and delivered either by certified or registered mail to the last known address of the recipient, or personally delivered to the recipient.

8. Disclaimer

Each party acknowledges that it has read and understands this contract and further states that each has received a copy of it. It is agreed that all prior negotiations are merged into this contract, and that all terms and conditions are included herein. No verbal agreement or amendment of any kind shall be binding unless in writing and signed by both parties.

9. Miscellaneous

All quotes and agreements are subject to factors outside Filter King LLC’s control, such as strikes, accidents, or material shortages. Orders are placed into our production schedule, but we cannot guarantee delivery or completion dates. Both parties have had the chance to review and revise this agreement and seek legal advice. If any part of this agreement is found to be unenforceable, the rest of the agreement will still be valid.